All Orders with a total cart value under R1000 will incur a non-refundable delivery fee of R100. Applicable to all areas within South Africa.
Standard Delivery –Standard local Deliveries with a minimum cart value over R1000 qualify for FREE delivery!
International delivery - All Orders outside South Africa with a total cart value under R10000 will incur a non-refundable delivery fee of R800
Standard International Delivery –Standard Deliveries with a minimum cart value over R10000 qualify for FREE delivery!
NB! All international delivery fees exclude any VAT or duties that may occur once the goods arrive in the country.
Collect - You are welcome to collect your goods from our Showroom in Johannesburg, South Africa.
Yes, all pricing is in South African Rand.
Instant Eft with PayFast
PayFast is a payments processing service for South African websites. We enable easy, secure and instant transfer of money from online buyers to sellers.
We allow sellers –individuals, businesses and charities– to accept secure payments from online buyers in a variety of ways. We process credit cards from anywhere in the world, Instant EFT (bank transfers with SA’s four biggest banks that get instantly verified), Bitcoin and more.
Instant EFT is available to all Nedbank, Standard Bank, Capitec, FNB, Investec and Absa customers. These payments are processed immediately and provide a secure transfer for immediate payment.
You are welcome to contact our delightful Customer Loyalty team using the chat function on the bottom right-hand side of our site, you can also email us at firstname.lastname@example.org or call or Whatsapp us on+27 83 601 3688. Our Customer Loyalty team strives to make your experience fantastic so please be sure to contact them for anything you may need.
Please see our returns policy for complete instructions on how to return your purchased item.
Our delivery times are within 5 - 10 working days in South Africa.
Delivery times are within 5-15 working days internationally
Yes, all prices are inclusive of 15% VAT.
Super easy, an email will be sent to you to confirm we have your order, once it is processed you will receive an invoice for the goods being delivered. Lastly, listen out for your doorbell or name to be called when our speedy drivers are there to deliver. Should you not receive such an email, then contact our super helpful Customer Loyalty team and they will help you out. email@example.com or +27 83 601 3688
You need to be registered in order to purchase from our website. Not registered? Fear not! Go to www.vialamoda.co.za to register. Once registered you will receive an email welcoming you to Via La Moda, making our world of luxury leather goods accessible in just a few clicks of your mouse.
Via La Moda ensures that all products are of high quality when they are shipped to customers. Should it happen that your item is defective then please contact our friendly team email us at firstname.lastname@example.org. The time period for such a return is the same as any other return - 14 days after the item was received. A replacement item will be sent to you accordingly. Should it happen that we are out of stock, then you will be contacted by Customer Service, and you will be provided with store credit or you can contact our Customer Loyalty team for assistance.
Yes, we ship all over the world.
Our returns policy can be viewed by clicking here.
Just follow the order prompts
Super-easy and convenient, just the way we like it. (You can also like us on Facebook).
Absolutely, your parcel can be delivered to a home or office address. You must enter the address along with your full name upon checkout.
Click on the My Account tab on the top right hand side of the page. You will then be directed to your account details. Click on the pencil, then change your details as needed, followed by clicking on the ‘save’ button to ensure your details are changed.
Our delivery policy allows delivery within 5 – 10 working days locally and 5-15 working days internationally, and we will move the earth to deliver it as promised. You can track the status of your order using the tracking ID sent to you once it has been collected from us. If you have not received it within the timeframe given, please contact our fabulous Customer Loyalty team and they will help you to locate your order. Remember, an email from us will be sent to you informing you your order is on its way, along with the tracking details.
Should you wish to no longer receive correspondence from Via La Moda, our emails are sent with an unsubscribe option. Alternatively, you can send an unsubscribe request to email@example.com and we will remove your address from our mailing list.