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Via La Moda

 
The Via La Moda Story
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Who do I contact when I need personal assistance with my order, or if I am experiencing issues placing an order?

You are welcome to contact our delightful Customer Loyalty team using the chat function on the bottom right-hand side of our site, you can also email us at sales@vialamoda.com or call or Whatsapp us on+27 83 601 3688. Our Customer Loyalty team strives to make your experience fantastic so please be sure to contact them for anything you may need.

I want to start a new account. How do I do this?

You need to be registered in order to purchase from our website. Not registered? Fear not! Go to www.vialamoda.co.za to register. Once registered you will receive an email welcoming you to Via La Moda, making our world of luxury leather goods accessible in just a few clicks of your mouse.

I want to place an order. How do I do this?

Just follow the order prompts

  1. Select your items and add them to your cart
  2. Once you have everything you want, click the Proceed to Checkout button
  3. Fill out the requested details and click the Checkout button
  4. You will then be taken to an order confirmation page which will give you your order number and delivery timelines

Super-easy and convenient, just the way we like it. (You can also like us on Facebook).

I want to update the details of My Account. How should I go about doing this?

Click on the My Account tab on the top right hand side of the page. You will then be directed to your account details. Click on the pencil, then change your details as needed, followed by clicking on the ‘save’ button to ensure your details are changed.

How would I go about unsubscribing from the Via La Moda newsletter?

Should you wish to no longer receive correspondence from  Via La Moda, our emails are sent with an unsubscribe option. Alternatively, you can send an unsubscribe request to sales@vialamoda.com and we will remove your address from our mailing list.

© 2022 by Via La Moda : Returns Policy : Terms Of Use : Privacy Statement
© 2022 by Via La Moda : Returns Policy : Terms Of Use : Privacy Statement